MLIS, 1993, Indiana University.
BS, Social Work/Family Life and Human Development (dual degree),
1981, Kansas State University.
Professional Work Experience
April 1998-present. Assistant Librarian, Reference, Coordinator of Staff Development and Public Relations; Franklin D. Schurz Library, Indiana University South Bend. Responsibilities include reference desk assistance, library instruction, coordinating public relations, coordinating staff development, serving as library liaison to the IUSB Social Work program, serving as liaison to the Circulation Department, and various other projects and duties.
July 1994-April 1998. Assistant Librarian, Reference, Franklin D. Schurz Library, Indiana University South Bend. Responsibilities include reference desk assistance, library instruction, management of one part-time student assistant, editing the Franklin D. Schurz Library News, overseeing all library handouts and library guides, maintaining the vertical and map files, and various other projects and duties. Special interests include customer service and public relations.
August 1993-June 1994. Visiting Assistant Librarian, Reference, Schurz
Library, IUSB.
Paraprofessional Work Experience
July, 1989-August, 1993. Reserve Supervisor/Assistant Head of Circulation, Schurz Library, IUSB.
September 1981-August 1988, Various paraprofessional jobs in the Kansas
State University Libraries, including the Education library, Audio-Visual,
Serials, Administrative Office Manager, and as Administrative Officer (over
personnel and facilities). As Administrative Officer, was responsible for
personnel management for 38 faculty, 60 clerical staff and 200 (40 FTE)
student assistant positions; Administrative Office management, including
supervision of clerical and student staff; management of the building,
including liaison with Facilities Management and Custodial Services and
organization of minor maintenance, equipment and supplies.
Professional Affiliations and Activities
American Library Association, 1990--.
Association of College and Research Libraries (ACRL), 1994--.
Reference and User Services Association (RUSA), 1996--.
Gale Research Award for
Excellence in Reference and Adult Library Services Committee, 1998-2000.
Machine-Assisted Reference
Section (MARS), 1997--.
User Access to Service Committee (UASC), 1998-2000.
Management and Operation
of User Services Section (MOUSS), 1997--.
Research and Statistics Committee (Virtual member), 1998-2000.
Indiana Library Federation, 1994--.
Indiana Academic Library Association
(IALA), 1994--.
Membership Committee, 1996-97.
Executive Board Member, 1997-2000.
Bibliographic Instruction/User Education Section (BIUE), 1994--
ILF District One Planning
Committee, 1994--1998.
Past Chair, 1997.
Chair, 1996.
Secretary, 1995.
Indiana University Library Faculty Council (IULFC).
Research Committee, 1994-96.
Regional Campus Representative,
1998-2000.
Secretary-Elect, 1998-99.
Secretary, 1999-2000.
White Award Committee, 1998-99.
Indiana University Librarians Association (InULA), 1993--.
Continuing Education Committee, 1995-96, 1997-99.
Internet Public Library, Reference Volunteer, 1995--. Answer reference
questions for the service via the World Wide Web.
Honors, Grants and Awards
Beta Phi Mu, International Library and Information Science Honor Society,
1994--.
Chi Chapter Board member-at-large, 1999-2000
TERA Teaching Excellence Recognition Award, 1998. Nominated for 1999 award.
InULA (Indiana University Librarians Association) Professional Development grant, $700.00, 1999 for "Navigating toward the New Millennium - Libraries in Transition," Panel presentation to be held June 4, 1999. John N. Berry III, Editor-in-Chief of Library Journal will moderate; Suzanne E. Thorin, IU University Dean of University Libraries, Jennifer Younger, University of Notre Dame, Director of University Libraries, and Thomas G. Kirk, Earlham College, College Librarian, will serve on the panel.
TERA-UCET Award, 1997. Grant to attend the Learning Communities Conference in Frankenmuth, Michigan, November, 1997.
InULA (Indiana University Librarians Association) Professional Development grant, $671.33, 1997, for purchase of the CLASS Customer Service Training Program, with Michele C. Russo.
IUSB Assessment grant for $500.00, 1995 for a W131 library instruction
assessment project, with Rosanne Cordell.
Publications
"Moving from Subjective to Objective Assessments of your Instruction Program", Nancy Wootton Colborn and Rosanne M. Cordell. Reference Services Review (RSR), Fall/Winter 1998, vol. 26, no. 3-4, pp. 125-137.
"Institutional Policy Issues for Providing Public Internet Access", Rosanne M. Cordell and Nancy A. Wootton. Reference Services Review (RSR), Spring 1996, vol. 24, number 1, pp. 7-12.
Service at a Distance, ACRL Conference report in "What's new, part two: More from Pittsburgh", Nancy A. Wootton. C & RL News, July/August 1995, pp. 474-5.
Publishing? Just do it!, ACRL Conference report in "What's new? An Update from Pittsburgh", Nancy A. Wootton. C & RL News, June, 1995, p. 390.
Book Review in Academic Library Book Review, February 1995, pp.26-7 : Mark, Jan, ed. The Oxford Book of Children's Stories. Oxford: Oxford University Press, 1993.
Book Review in Academic Library Book Review, October 1994, p. 21: Pitman, Randy. The Video Librarian's Guide to Collection Development and Management. G. K. Hall & Co., 1992.
"The Men's Movement and Men's Studies: a Study of the Literature", Nancy
A. Wootton. RQ 33, #2, Winter 1993, pp. 183-93.
Presentations
"Customer Service with CLASS: Customers Leaving Appreciative, Satisfied and Sold" presentations:
Preconference presentation at the Indiana Library Federation conference, April 7, 1999. Copresenters were Rosanne M. Cordell and Beth A. Schuck.
Presentation to IU Northwest library staff, March 19, 1999, Gary, Indiana. Copresenters were Michele C. Russo and Beth A. Schuck.
Presentation at District One ILF Conference, October 13, 1998. Copresenters were Michele C. Russo and Beth A. Schuck.
Presentations to the IUSB Schurz Library Circulation student assistants and the Schurz Library staff on Customer Service: Fall 1996, 1997 and 1998; Spring 1997 and 1998.
"Assessment of Instruction Programs in the 21st Century: Moving from Subjective to Objective Assessments of Your Instruction Program." Presentation with Rosanne M. Cordell at LOEX of the West, Cedar City, Utah, June 19, 1998.
"Building Bridges: New Models for Interdisciplinary Faculty Collaboration." Panel member at IUSB on Learning Communities for TERA-UCET Award winners, January 30, 1998.
"Instructional Partnerships" Panel member at the State ILF Conference, May 2, 1997. with co-presenter, Fred Herschede, speaking on collaboration between librarians and faculty. Sponsored by the Bibliographic Instruction/User Education section of ILF.
"Internet Public Access Policies: Points to Ponder". Sponsored by the ILF Intellectual Freedom Committee. Presentation at the State ILF Conference, April 25, 1996.
"This Old Newsletter". Panel member at the State ILF Preconference, April 24, 1996. Sponsored by the ILF Publications Committee. Spoke on electronic access to newsletters.
Presentation with Rosanne M. Cordell, to the Indiana State Park Naturalists
of the Department of Natural Resources. March 9, 1995. Covered basic library
research strategies.
Service to Campus
IUSB Faculty Senate Academic Personnel Committee, 1998-00.
IUSB Faculty Senate Teaching Committee, 1997-1998.
IUSB Faculty Senate Curriculum Committee, 1993--1997. Secretary, 1995-96.
Search Committees (IUSB):
Head of Library Instruction, Winter 1998-99.
Head of Library Instruction, Spring 1998 (failed search).
Library Director, 1997.
Assistant Head of Technical Services, Winter 1997.
IUSB Bookstore position, March 1996.
Circulation Supervisor, December 1995.
Circulation Supervisor, June 1995, Chair.
Head of Computer Applications, Spring 1995.
Assistant Head, Circulation, May 1994.
Service to Schurz Library
Year of the Library Committee, 1998-99; Chair.
Hourly Wages Committee, Schurz Library, 1996-97; Chair.
Schurz Library Social Committee, 1996-97.
IUSB Schurz Library Spelling Team, 1989, 1990, 1992 (Champions), 1993;
St. Joseph County "Bee for Literacy", sponsored by the Literacy Council.
Conferences attended
ALA (American Library Association) Midwinter Conference, January 1999, Philadelphia, PA.
LOEX of the West (Library Instruction conference), June 1998, Cedar City, Utah.
Learning Communities Conference, November 1997, Frankenmuth, Michigan.
ALA Annual Conference, July 1996, New York City.
LOEX Conference (Library instruction conference), May, 1996, Ann Arbor, Michigan.
ACRL (Association of College and Research Libraries) 7th National Conference, March 1995, Pittsburgh, PA.
ILF (Indiana Library Federation) State Conference, Indianapolis, 1994-1998.
ILF District I Conference, various locations in Northwest Indiana, 1993-1998.
Workshops attended (select)
March 1999 - The Habits and Practices of Effective Leadership, Katherine Tyler Scott, IUSB, sponsored by UCET.
January 1999 - OnCourse, web courseware demonstration via teleconference.
October 1998 - Grantsmanship workshop, Indianapolis
March 1998-GPO Access Training, Goshen, IN
March 1998-Internet-based Testing, via VTEL.
December 1996-Project In Focus: Training session on leading Focus Groups. INCOLSA, Marion, IN.
June 1996-ILF Leadership workshop, Indianapolis.
May 1996, InULA Research Workshop, sponsored by the InULA Continuing Education Committee, South Bend.
March 1996-Cultural Diversity Workshop, IUSB.
November 1993-Internet: Path to the Twenty-First Century, Ed Krol, Indiana
Online User Group program, Indianapolis.